College Board Contact Information

Contact the Counselors Team

Contact the Counselors Team

For questions about professional development opportunities, upcoming workshops and webinars, and networking events, contact our counselor team. For all other inquiries, contact Customer Service.

Counselors

Email

General Inquiries

General Inquiries

Customer Service

Contact Form

Send a Message to the College Board

Phone

International:
+1 212-713-8000

Services for Students with Disabilities (SSD)

Email

Phone

International:
+1 212-713-8333

Fax

866-360-0114

SAT Suite of Assessments

SAT Suite of Assessments

SAT: For Students and Parents

Contact Form

Contact SAT Support

Phone

International:
+1 212-713-7789

SAT: For Professionals

Email

Phone

International:
+1 212-520-8600

PSAT-Related Assessments

PSAT/NMSQT, PSAT 10, and PSAT 8/9: For Professionals

Email

Phone

International:
+1 212-237-1335

Fax

610-290-8979

PSAT-Related Assessments

PSAT/NMSQT, PSAT 10, and PSAT 8/9: For Students and Parents

Email

Phone

International:
+1 212-713-8105

Fax

610-290-8979

SAT Suite Fee Waivers

SAT Fee Waivers - Contact the Educator Helpline. Have your high school or agency code ready.
PSAT/NMSQT Fee Waivers - Use the Test Ordering site to request changes in your school's fee waiver allocation.

Phone

Educator Helpline
888-SAT-HELP

National Merit Scholarship Corporation

Phone

Advanced Placement® (AP)

Advanced Placement® (AP)

AP: For K–12 Educators

Contact Form

Email Contact Form

Phone

877-274-6474
Hours: Monday–Friday, 9 a.m.–6 p.m. ET
International:
+1 212-632-1781
Hours: Monday–Friday, 9 a.m.–6 p.m. ET

Fax

610-290-8979

AP: For Students and Parents

Contact Form

Email Contact Form

Phone

888-225-5427
Hours: Monday–Friday, 9 a.m.–6 p.m. ET
International:
+1 212-632-1780
Hours: Monday–Friday, 9 a.m.–6 p.m. ET

Fax

610-290-8979

AP Course Audit Help

Phone

AP Course Audit Help Line
877-APHELP-0
International AP Course Audit Help Line
+1 541-246-2500

AP Fee Reductions

Email

Phone

Toll-free in the U.S. and Canada
877-274-6474

Financial Aid and Scholarships

Financial Aid and Scholarships

BigFuture Scholarships

Email

Phone

Institutional Documentation Service (IDOC): For Counselors

Support Hours:
October 1 - February 28: Monday–Friday, 9 a.m.–10 p.m. ET
March 1- September 30: Monday–Friday, 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

Institutional Documentation Service (IDOC)

Email

Phone

U.S. and Canada
866-897-9881
International
+1 212-299-0096

Institutional Needs Analysis System (INAS)

Email

Phone

National Recognition Programs

Email

Contact Form

Email Contact Form

Net Price Calculator

Email

Financial Aid Administrators

Phone

Students: Domestic
866-917-9029
Students: International
+1 212-299-0096
Financial Aid Administrators
800-657-3013

PowerFAIDS

Email

Phone

Fax

571-485-3099

CSS Profile

CSS Profile

CSS Profile: For Students

Support Hours:
October 1–February 28: Monday–Friday, 9 a.m.–10 p.m. ET
March 1–September 30: Monday–Friday, 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

CSS Profile

Email

Phone

U.S. and Canada
844-202-0524
International
+1 212-299-0096

CSS Profile: For Counselors

Support Hours:
October 1 – February 28: Monday–Friday, 9 a.m.–10 p.m. ET
March 1 – September 30: Monday–Friday, 9 a.m.–6 p.m. ET
Certain holidays may affect these hours.

Website

CSS Profile

Email

Phone

Student Search Service™

Student Search Service™

Student Search: For Students

Email

Phone

Fax

703-787-6796

Other College Board Programs

Other College Board Programs

ACCUPLACER

Email

Contact Form

Technical Support

Phone

CLEP

Email

For Professionals

Contact Form

For Students

Phone

International
+1 212-237-1331

Fax

610-628-3726

Pre-AP

Email

Phone

SpringBoard

Email

Technical Support

Fax

646-607-2881